Your appointment, once made, is held specifically for you. For patients with casual appointment times, we require a minimum of 72 hours’ notice to avoid full Late Cancellation Fees.
For patients in a weekly therapy, 7 days notice is required for cancellation of a session to avoid the full session fee.
Cancellation by text message is unacceptable and does not constitute an agreement to cancel. To cancel or reschedule an appointment, you must telephone or email Louise.